The Brief
Konica Minolta is looking into the future of work. This research project will lay the groundwork to establish a set of design principles for improving specifically the meeting experience.
As the need for collaboration and meetings increases Konica Minolta is interested in how to design well around what people need (or don’t) before, during and after, rather than simply just what technology is capable of.
Specifically there are a number of factors affecting positively or negatively the meeting experience. Konica Minolta is interested by a holistic approach to understand what shapes quality meeting experiences today and in the near term future.
Although the ideal model of effective meetings could be commonly viewed as they should be well prepared, in a quiet space, with all stakeholders, clear agenda, ending with minutes, and clear next steps and owners, the reality shows a huge variety of models and practices.
This research will explore trends that affecting those factors such as business contexts, spaces conditions, physical and digital tools, devices, use cases, user journeys, and work cultures.
Methodology
Our research focused on three main categories: trends investigation, user research, and co-creation sessions. From the research, we built several insights and design principles.
The Results
We delivered a set of guiding design principles to be used in Konica Minolta’s new workplace hub platform. Through these design principles we envisioned a concept for the future of collaborative meetings that involved developing sensing and projection technologies, leveraging existing Konica Minolta research and development. A video prototyped showed the potential for new kinds of interaction and collaboration.
